What Is An IT Service?
For outsourcing many functions in the business, managed service is definitely a broad term. The term is common for those business owners who would try to investigate IT outsourcing for the first time. It has been known that IT companies loved to use this term especially in times where they are searching to generate a recurring revenue system. Whether the business or small or medium, they will still find out what are the descriptions and information that are part of the IT service package. So what is managed services?
Based on the definition given by Wikipedia, managed service is defined as the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses. Outsourcing HR-activities, production support and lifecycle build/maintenance activities is known to be a included in manage service.
However, the MSP Alliance has different description compared to Wikipedia, it has defined manage service as the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The proactive delivery of service in the MSP is definitely the one that sets apart from the IT services, considering that the IT services has already been there for already so many year. Visit this website to know more.
A pricing model which "delivers network, application, system and e-management services across a network to multiple enterprises, using a "pay as you go" I another definition given to MSP by a known reliable source in the name of Gartner. A "pure play" MSP focuses on management services as its core offering. There are also a lot of other offerings that the MSP market asks to other providers which includes application service providers(ASPs), Web hosting companies and network service providers or commonly known as NSPSs, which has been known to supplement their traditional offerings with management services.
There are indeed a lot of descriptions that were given to a managed IT services based on different reliable source, however, for the eyes of the public and the industry, it is a program wherein there are portions of IT services that are done proactively and with some sort of monthly fee. Despite of the fact that the managed IT service has a proactive service, it is still important to know how does the individual company approached their support package, it is one way of determining on how the process and result will happen.
Many IT support companies simply add some sort of service with a monitoring package for a nominal fee and call it managed services. On the other end of the spectrum, a full-time Managed Service Provider or MSP, will have an end-to-end platform in which they take responsibility for their clients' technology and a laser-like focus on improving the overall client experience and their technology results. Visit website to get started.
Find out what an IT Professional does by checking out http://www.ehow.com/about_6680278_job-description-information-technology-professional.html.